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ActiveMARK Reporting & Administration Services

Control Panel and Reporting


You can control and obtain reports on your digital distribution strategy in real-time using the ActiveMARK Control Panel and Online Reporting System (the ORS). The ORS is a secure website where you can set pricing and distribution rules for your products, obtain real-time and deferred reports, and establish permissions for users that may access reporting (such as your customer support, finance or product teams).

The Control Panel and Reporting System is divided into five main areas: Product Control, Order Control, User Control, Coupons and Operations Reporting.

Upon login to the ORS, the Welcome Screen displays real-time summary Net sales data and provides quick links to daily sales summaries, news, and all other areas of the system.

ORS Welcome Screen

Product Control gives you the ability to add/amend meta-data for your products such as descriptions, pricing, links and distribution rules — including enablement or blocking of distribution by international territory on a product-by-product basis. Changes you make in the Product Control area populate in real-time across the Trymedia Network.

ORS Product Control.

Order Control allows our Customer Support Services or your customer support team to view individual order and customer information, as well as perform CS tasks such as reissuing invoices, refunding orders, exchanging orders and blocking suspected fraudsters. Orders may be looked up on any categorized field, including transaction type, email address, name, credit card number, etc.

ORS Order Control.

User Control allows you to create new user accounts with subordinate access to the ORS. Each user may be given an access level assignment to control what they can/cannot see and change within the system. In this way, an accounting clerk may be permitted to view the sales reporting, but may be prohibited from amending any orders, for example.

ORS User Control.

Coupons allow you to dynamically create and/or delete end-user coupons on demand to meet your marketing objectives. Coupons, used in conjunction with the ActiveMARK Store, can be based on dollars off, percent off or free activations. The Coupon control allows you to define an unlimited number of coupons and create them in batches.

ORS Coupons.

Operations Reporting within the ORS is among the most comprehensive and dynamic reporting systems available – and is completely integrated with the ActiveMARK Commerce and Distribution Service suite. You can view simple or advanced sales reports in real-time (including download/hosting statistics and other operational data). In every case, you may view cross-tabulated information by product, SKU, channel, date range and currency, mixed with any/all criteria you desire. Customizable graphs are automatically generated, charts may be sorted once produced, and raw data may be exported to your choice of analysis application.

Additionally, pre-defined ratios are included as tabulated fields, including revenue per gigabyte downloaded, percentage of people using download managers, and download failure rate. This allows you to quickly sort your product catalogue by both raw sales data and on a cost-basis. The ORS also includes Net-Net revenue calculations that show – at a glance – your net revenue calculation up to the minute.

ORS Operations Reporting.

Key Features and Benefits
  • Completely integrated with ActiveMARK suite
    By integrating completely with the vast range of ActiveMARK Services, you can make changes to and report on information across your entire distribution strategy using a single website and login.

  • Secure and highly available
    Login to your reporting and control panel from anywhere, anytime to see data. Control who may access, run reports, and change aspects of your catalogue.

  • Configurable user control
    Gives you the power to add/remove users and define levels of access for users with a simple mouseclick.

  • Real-time sales reporting data
    View your real-time sales reports by product and/or channel. View up-to-the minute Net revenue summary reports upon login.

  • Email-based reporting
    Receive an email each time a sale is made, or simply receive a daily summary of all sales to your computer or email-enabled phone/PDA.

  • Advanced reporting including operational ratios
    View your sales, download and net-net information (updated nightly). Run reports by time, channel, product, SKU, currency or any combination of the above.

  • Generate dynamic charts
    The ORS generates dynamic, customizable charts each time you run a report for faster decision making and to import visual information into presentations.

  • Download to your desktop
    You can download the raw data from any report directly to your computer for further analysis.

  • Make real-time changes to pricing, marketing and channel rules
    Update your products’ pricing, marketing information, distribution terms and channel rules in real-time and react to changes as they happen.

  • View, change and cancel individual orders and block fraud
    Drill down into any individual order and react to customer service requests, refund orders, reissue invoices and block users by email, IP or credit card number from a single webpage.

  • Negotiate distribution directly from the system
    Define pricing and distribution bids/asks from within the ORS and make/change deals with hundreds of portals and other sites with a single click.
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